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Is your return policy shooing customers away?

Are you ready for the biggest shopping days of the year? Remember that being prepared also means having a strategic plan in place for after sales made, including handling returns. Even for the most well-organized customer service functions, seeing query […]

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Posted by admin
What’s missing from your email and chat support

Increasing competition is forcing businesses to pay much more attention to satisfying customers, including by providing strong customer service. Servicing a customer is a part of every purchase and interaction with internal and external contacts. It can last a few […]

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