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How to get Real Value From Intent Data

Do you know that your prospects are out there right now, hunting for a solution to a problem you can solve. They’re searching online, learning about options to relieve their pain points, and forming opinions about solutions. So how do […]

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Chatbots are killing your business

Despite today’s technology dependent environment, according to CGS’s 2018 Global Consumer Customer Service Survey found that many consumers still prefer human agents to chatbots for their more complex customer service engagements. The idea of automation and increasing conversation with customers […]

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