The client is one of the leading collection agencies based out in USA, and is a preferred vendor for most major national franchise organizations. They are also recommended by and interfaced with most major club management software companies in the industry. The client is founded on CUSTOMER SERVICE DRIVEN COLLECTIONS, keeping the members happy and goodwill in the community intact. They deliver the highest recovery rates in the industry. There is no other agency in the industry with more experience in Health & Fitness collections.
To provide better account penetration and increase profitability on accounts Challenges: High Attrition and Increasing Costs, also unable to service low balance accounts due to high US side costs.
Use Client Dialer and Collection System, Compliance and Improve Liquidation Ratio.